Case Study
The Founder Crossroads: When Success Turns Into Strain In the U.S., founder-led service businesses are powerful engines of the economy – and frequent casualties of burnout. According to the U.S. Chamber of Commerce, 42% of small-business owners report recent burnout, while research from Exit Strategies Group shows that 70–80% of small businesses listed for sale never […]
Leah Norris
Founder of Four Indoor Courts Consulting, Leah Norris helps founders and growing businesses create operational clarity through fractional COO leadership, KPI-driven analytics, and scalable operational strategy. With a background spanning operations, finance, analytics, marketing, and technology, Leah specializes in helping businesses improve visibility, streamline processes, strengthen accountability, and build the operational structure needed for sustainable growth.
When the founder of an emerging SEO services business reached 12 retained clients, the milestone should have felt like a triumph. Instead, it triggered an alarm. He realized that although the sales engine was working, the operational backbone wasn’t, and without delivery, his business was at serious risk of collapse.
Leah Norris
Founder of Four Indoor Courts Consulting, Leah Norris helps founders and growing businesses create operational clarity through fractional COO leadership, KPI-driven analytics, and scalable operational strategy. With a background spanning operations, finance, analytics, marketing, and technology, Leah specializes in helping businesses improve visibility, streamline processes, strengthen accountability, and build the operational structure needed for sustainable growth.